FAQs

Frequently Asked question

Below are a selection of our most frequently asked questions. We hope that you get your questions answered below, but if not, please do reach out to us and we’ll be more than happy to help. Alternatively, if you’re ready to book your initial consultation with our team, please call us on 01772 440321.

How do I know if therapy helps?

You know therapy may be helping when you notice gradual changes in how you think, feel, or respond to situations, even if they’re small.

Progress isn’t always dramatic and sometimes it shows up in quieter ways, like:

  • Feeling more able to talk about things that were hard to say before.
  • Seeing patterns in your thoughts or behaviour you’d never noticed.
  • Taking a pause before reacting rather than acting on autopilot.
  • Understanding yourself better, even if nothing has “improved” yet.
  • Feeling more equipped to navigate difficult moments, not immune to them.
  • Finding sessions easier to attend rather than something to avoid.

Therapy is not instant and it isn’t linear. Some weeks feel steady, others feel stuck, both can be part of the process. A useful marker isn’t whether everything feels better, but whether you’re gaining awareness, clarity, or coping tools you didn’t have before.

If you notice slow shifts, greater understanding, or a sense of being more grounded in how you handle life, it may be a sign therapy is making a difference for you.

The Therapy Company provides a complete private mental health service where psychiatry, therapy and specialist assessments are delivered under one trusted structure, offering confidential, discreet and professionally governed care with rapid access. Patients benefit from experienced clinicians, recognised diagnoses and flexible appointments, creating a safe, reliable and reassuring environment that supports confidence from initial consultation through to ongoing treatment.

The Therapy Company provides a wide range of mental health services including EDMR therapy, Adult psychiatry, Child psychiatry, Counselling, Cognitive behaviour therapy, ADHD Assessments/treatment and ASD assessments . We cater to your mental health needs by firstly understanding your current concerns and struggles before proposing the most appropriate service and treatment plan.

Yes, of course. We are based in Preston.  In-person sessions are delivered professionally by highly-qualified and experienced therapists and psychiatrists.

Yes. We understand that the world is changing and evolving, and we are moving with the times. Our expert team, across all areas of mental health services, have ambition to reach as many people as possible to help improve mental health, well-being, and ultimately lives. Our online sessions can be conducted over Zoom from the comfort of your own home or your preferred location.
Yes. We have specialist adult and child psychiatrists available for sessions. Conditions we treat for both children and adults include; depression and anxiety disorders, obsessive-compulsive disorder, eating disorders, post-traumatic stress disorder, ADHD, ASD and further mental health disorders. Find out more on our dedicated adult psychiatry page or child psychiatry page.
We understand that taking your first steps towards recovery, whatever that may mean for you, can be an overwhelming one. We can guarantee you are in the best company with our experts at The Therapy Company. in fact, you can meet our team right now and find out more about their experience by heading over to our meet the team page.
The Therapy Company is a private mental health company that prides itself on offering a reliable, fast-response and professional service. With the mental health crisis growing in the UK and more pressure than ever on the NHS, we are able to provide quicker appointment times, both in-person and online.

If you’re looking to make an appointment/arrange for a consultation, it’s really straight forward. You can call our friendly and helpful team at The Therapy Company by calling us directly on 01772 440321 or use our online contact form.

As we’re sure you are fully aware of, there are many different terms regarding mental health services such as Psychiatrist, Therapist, and Counsellors. Below are definitions of each term:

Psychiatrist – A medical practitioner that specialises in the diagnosis and treatment of mental illness.

Therapist – A qualified professional that specialises in treating mental health conditions through verbal communication and interaction.

Counsellor – A qualified professional that is trained to offer guidance of personal or psychological problems.

The Therapy Company provide highly effective life-changing and personalised care so you can lead a more productive and vibrant life. We believe that because of diversity we excel, through inclusion we respect our community, and with a keen focus on equity, we serve, heal, educate and innovate at the highest levels.
It depends on the type of mental health treatment. Sessions can last anywhere between 45-90 minutes can be done in-person or online, depending on your preference.
A GP referral provides clinical continuity and governance. It ensures your wider medical history is considered, enables safe prescribing where required, and supports coordination with NHS services if shared care is pursued. Whilst private access is available without referral, GP involvement remains best practice for integrated care and risk management.
Frequency is determined by clinical need, risk profile and treatment complexity. Typically, patients are reviewed at key clinical milestones such as post assessment, medication initiation, titration and stabilisation. Once stable, reviews may move to planned intervals, commonly every three to six months, with flexibility based on outcomes and clinical judgement.
A shared care agreement is a formal arrangement where ongoing prescribing and routine monitoring are transferred to your GP, while clinical oversight remains with the specialist. This model maintains specialist governance, reduces patient costs and supports sustainable long term treatment within primary care systems.
If a GP declines shared care, ongoing prescribing and monitoring will remain with the clinic under private provision. Alternative options include requesting a review by the practice, changing GP practice or maintaining specialist led care with transparent cost structures and governance protections.
An initial psychiatric assessment typically lasts between 60 minutes for adults and 90 minutes for children. This allows for a comprehensive diagnostic evaluation, risk assessment, formulation and outline of treatment strategy aligned with recognised clinical standards.
Yes, all our consultants have worked or work in substantive Consultant posts within the NHS and work to NICE guidelines.
No referral is required to access therapy. Individuals can self refer directly to the clinic and commence treatment following an initial clinical assessment to determine suitability, risk profile and therapeutic goals. Where relevant, collaboration with your GP or other healthcare professionals may be recommended to ensure joined up care, however this is not a prerequisite for starting therapy.

Individuals at immediate suicide risk require urgent crisis intervention within an emergency or specialist acute setting. A private outpatient clinic is not structured or resourced to provide the level of continuous observation, rapid medical response and intensive risk containment required in such scenarios.

Our position is driven by clinical governance, safeguarding obligations and duty of care. Directing high risk individuals to NHS crisis teams, Accident and Emergency services or specialist mental health crisis services ensures access to round the clock supervision, emergency medication management and multidisciplinary input, all of which are essential for immediate safety and clinical stabilisation.

This approach prioritises patient protection, legal compliance and ethical clinical practice, ensuring risk is managed in the most appropriate and clinically robust environment.

Client Testimonials

What Our Clients Say

I would like to thank the secretaries Sheila and Chris for providing a warm, welcoming atmosphere. Also, in my opinion, Dr PT Saleem is the best psychiatrist. I have ever had the pleasure to meet.

- Mariama Camara

I have suffered with PTSD flashbacks anxiety and panic attacks since a horrific road traffic accident 3 yrs ago. My life is now on the up thanks to Debbie’s help guidance and EMDR. I can’t thank this place enough for her care compassion and understanding

- Claire Lawrence-Gray

I would like to take this opportunity to say a big thank you to everyone at the therapy co. For the past couple of months I’ve been looked after by Kate. She has been professional, welcoming, calming and extremely helpful. I feel I’ve come a long way in a short time. Also the receptionist have been very helpful and I would high recommended this practice to anyone

- Tony Currie

I am very happy and thankful for Dr Ahmed for seeing my daughter and making her feel so comfortable when talking about difficulties she is experiencing. He was really professional and knowledgeable about childhood neurological disorders and he was personally very likeable. I would definitely recommend seeing Dr Ahmed and I will go back in the future if we need to!

- Donna Cosgrove

I have had only positive experiences with The Therapy Company. The staff are exceptional at what they do, incredibly caring and personable with a wealth of knowledge and skills to help individuals dealing with emotional/mental difficulties or difficult times. They respond quickly, and ensure you are seen to as soon as possible. I regularly recommend them to people seeking support and would contact them in the first instance should I ever need support in the future.

- Emma Clancy

Excellent therapist and therapy sessions. I found the flexible times for appointments and via phone or video very helpful. Was able to work through what I needed in a reasonable time with a caring therapist. Thank you!

- Kristina Babbitt

Nicole gave me the confidence to get back on the motorway and enjoy driving again.

- Lillie-mae Martin

The Therapy Company are an efficient, client centred company who have been so helpful to our family in terms of therapy provision. The staff are friendly and approachable and they offer a range of services in a very timely manner.

- Helen Evans

My son met with Dr Ram, and I couldn’t be more grateful for her down to earth approach. She was incredibly empathetic and caring. At our initial meeting she put my son at ease immediately and really took the stress out of a very stressful situation. Her warm approach and great sense of humour makes a significant difference in our experience. I would highly recommend her to anyone seeking compassionate and knowledgeable psychiatric care.

- Patient mother

Wonderful and caring!

- Avril Willis

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